Hacio Law is Thunder Bay's newest law firm, the best personal injury lawyers in Thunder Bay.

Personal Injury - Frequently Asked Questions

Obtaining Compensation for Injuries
About Your Rights, Remedies, and the Legal Process

  1. How do I know if I have a claim?
    • If you are injured in an accident, you may have the right to make a claim against the person who caused or contributed to your injury. Claims for compensation can be made for injuries suffered in many situations and are often covered by insurance.
  2. What if the accident is my fault?
    • If you are injured in an automobile, snowmobile, ATV, motorcycle or dirt bike accident, you are entitled to certain accident benefits (usually paid by your own insurance company), even if you are at fault for the accident.
    • Further, depending on the circumstances of the accident, you may also be entitled to benefits from other sources. We can help you identify those potential sources and obtain the benefits to which you are entitled.
  3. Where do I begin?
    • The first step is to determine if you have a claim. The quickest and surest way to do this is to consult with a lawyer as soon as possible after a serious personal injury, as there are strict time limits and deadlines that must be met in order to avoid delays or disqualification from obtaining compensation.
  4. What if I am injured in an automobile accident?
    • There is a special system for obtaining compensation related to motor vehicle accidents. Unfortunately, it is complicated. Our experienced professionals can help you obtain full and just compensation.
    • There are two sources of compensation, both described below:
      • A claim against your own car insurance company or the car insurance company of another vehicle involved in the accident is called the Accident Benefits Claim; and
      • A claim against the at-fault driver is called the Tort Claim.
  5. Can I claim for other types of accidents?
    • Yes. If your injury was caused by the negligence of someone else, you may be able to seek compensation. For accidents that do not involve motorized vehicles, accident benefits are not available. Generally, compensation for your losses will not be paid by the insurance company until the end of your case. However, in certain circumstances, we may be able to persuade the responsible party’s insurance company to make an advance payment.

Types of Claims

  • Accidents involving cars, motorcycles, planes, boats, trains, snowmobiles and other motorized vehicles.
  • Slips and falls on public or private property.
  • Injuries caused by defective products.
  • Medical negligence.
  • Assaults.

We understand that you may be uncomfortable dealing with a lawyer. Most of the people we represent have never talked to a lawyer before. However, you will find that the assistance of an experienced personal injury lawyer is informative and helpful.

You may also have concerns about the cost of talking to us. At HACIO LAW we provide free consultations, and in most cases we do not require any payment until you receive compensation. When we meet, we will ensure you are informed about legal fees and costs.

Accident Benefits
Who is My Accident Benefits Insurer?

If you are injured in a car accident, no matter who is at fault, you are entitled to accident benefits. These benefits are available to you from either:

  • Your own car insurance company;
  • The car insurance company of any other vehicle involved in the accident; or
  • The Motor Vehicle Accident Claims Fund

You may qualify for the following accident benefits:

  • Weekly benefits

    • A benefit for lost income from employment, equal to 70% of your gross income, to a maximum of $400 per week.
    • If you were not employed at the time of the accident, a non-earner benefit of $185 per week (and in some circumstances $320 per week). This benefit is not available until 6 months have passed since the date of your accident.
    • In certain situations, if you were the primary caregiver for a person in need of care, a caregiver benefit of up to $250 per week, plus $50 for each additional person requiring care, may be available based on "incurred" expenses.

  • Medical and Rehabilitation Benefits

    • The accident benefits insurer is required to pay for a wide range of "incurre"” medical and rehabilitation expenses over and above what is paid by OHIP:
      • If you suffer a non-Catastrophic injury - up to $50,000 is available over a 10 year time period; or,
      • If you suffer a Catastrophic injury–up to $1,000,000 is available over your lifetime.
      • All fees and expenses for conducting assessments, examinations and preparing reports are paid out of your medical and rehabilitation limits.
      • If you suffer a Minor Injury, only $3,500 is available. There are exceptions under certain circumstances.

  • Attendant Care Benefits

    • The accident benefits insurer is also required to pay for various personal care services, as determined by an Occupational Therapist or Registered Nurse, that you require and have "incurred" following your accident, to a maximum of:
      • If you suffer a Catastrophic injury–$1,000,000 ($6,000/month) over your lifetime;
      • If you suffer a non-Catastrophic injury–$36,000 ($3,000/month) for up to 2 years; or,
      • If you suffer a Minor Injury, Attendant Care Benefits are not available.

  • Death and Funeral Benefits

    • $25,000 to the victim’s spouse.
    • $10,000 to each former supported spouse.
    • $10,000 to each of the victim‘s dependants or more if the victim had no spouse.
    • $10,000 to the person upon whom the victim was dependant. Up to $6,000 for funeral expenses.

The Accident Benefits Claim – Time Limits and Forms

The insurance process is very complicated and includes very specific time limits that must be met to avoid delay or denial of your benefits.

During your initial consultation with HACIO LAW we will help you fill out the accident benefits application, at no charge.

The following is a summary of some of the steps that must be taken to claim Accident Benefits:

  • Determine which insurance company should pay the benefits.
  • You must provide "written notice" to the accident benefits insurer within 7 days of the accident.
  • Complete an application for accident benefits within 30 days of receiving the forms from your insurance company.
  • Your treating health care professional and your employer must complete certain forms.
  • If requested, you must, within 10 business days of the request, provide your insurance company with information they need to determine your entitlement to accident benefits, such as hospital records and family doctor records.
  • If requested, you must, within 15 business days, provide a health practitioner’s disability certificate.
  • If requested, you must provide a statutory declaration–a sworn statement describing the circumstances that gave rise to your claim.
  • If requested, you may be required to attend an examination under oath, where you will be questioned by the insurance company. If required to do so, we urge you to have a lawyer present to represent you.

Other Available Benefits Include Reimbursement For

  • The expenses of immediate family members and/or those living with the injured person who visit during treatment or recovery. These expenses can include the cost of meals, mileage, travel and hotel. Please remember to keep your receipts.
  • In cases involving catastrophic impairment, or where additional optional benefits have been purchased, Housekeeping and Home Maintenance Expenses, of up to $100/week may be available, based on "incurred" expenses.
  • Damage to clothing.
  • Lost education expenses for students, to a maximum of $15,000.
  • Please note – some of these benefits may be increased if your insurance policy includes additional optional coverage.

Making a Claim
Against the At-Fault Driver

How do I proceed with a tort claim?

  • Retain a lawyer from Hacio Law.
  • We will give written notice of your intention to sue.
  • We will make sure that accident benefit claims are properly submitted to the insurer.
  • We will start a lawsuit within the prescribed time limit.

What can I claim?

  • Pain and Suffering
    • In a motor vehicle accident claim, in order to claim for your pain and suffering, you must suffer a permanent serious impairment of an important physical, mental or psychological function or permanent serious disfigurement, such as scarring. This is usually referred to as "the threshold test".
    • The law states that your claim for pain and suffering may be subject to a monetary deductible. This means that a portion of your claim may not be recovered.

  • Loss of Income and Inability to Earn Income
    • From the first week after the accident until the time your case settles or reaches a trial, you can claim 70% of gross income loss. If you continue to be disabled from work, future income loss can be claimed based on 100% of your gross income loss.
    • In most cases, you must first seek compensation for income loss from:
      • any disability insurance; and
      • your accident benefits insurer.
    • If the sources of income replacement are insufficient to pay for your actual income loss, then an additional amount may be claimable.
    • No income loss is payable for the first week following the accident.

  • Housekeeping and Home Maintenance claims in tort action
    • If you are unable to maintain your home as you did before the accident, you can claim reimbursement for expenses you incur or will incur.
    • You must first seek reimbursement for housekeeping and home maintenance expenses from your accident benefits insurer, if available.

  • Health Care Expenses in tort action
    • All past, present and future health care expenses not covered by OHIP or by your accident benefits insurer are claimable if your injuries pass the "threshold test".

  • Claims by Family Members
    • Family claims with respect to the loss of care, comfort and companionship in tort action
      • Certain family members may be able to make a claim if your injuries pass the "threshold test".
      • The law states that the claims of your family members may be subject to a monetary deductible, although no deductibles are applied in cases involving a fatality.

Frequently Asked Questions

  1. How and when should I talk to the insurance company?
    • When you are claiming accident benefits, you need to notify the accident benefits insurer and provide information in support of your claim. In most cases, your insurance company will send an insurance adjuster to meet with you and talk about the accident and your injuries. Here are some important points to remember:
      • Be aware that anything you say to the insurance adjuster will go into your file and can affect your future accident benefit and tort claims.
      • Only talk to the adjuster when you are medically able.
      • Get legal advice and know your rights before meeting with the adjuster. Why? Insurance companies deal with cases like yours all the time. This is likely your first time dealing with an adjuster. Keep the playing field level by knowing your rights.
      • You have no obligation to speak to an adjuster from the insurance company of the at-fault person. However if you choose to, we recommend that you speak to a lawyer first.
  2. How do I complete all of the forms?
    • When you are claiming accident benefits there are several forms that must be completed before any benefits are paid. HACIO LAW can help you complete the forms during the initial meeting.
  3. What if the injured person cannot make decisions due to incapacity?
    • If an injured person has a severe injury that prevents the person from making his or her own decisions, then the family is entitled to make decisions regarding treatment while the person is confined to the hospital. Thereafter, it is possible to appoint a person as a substitute decision-maker on behalf of the injured person.
  4. What if I am at-fault for the car accident – do I still have a claim?
    • Yes, regardless of how the accident happened or who caused it, your entitlement to accident benefits may be substantial, depending on your injuries.
  5. What should I do if I am hurt in a car accident and can‘t work, go to school or take care of my children?
    • There are benefits available to replace lost income, and recover school expenses, and in certain circumstances, to pay child care providers.
  6. What if I was driving my car without car insurance and was involved in an accident?
    • You cannot pursue a claim against any at-fault driver if you were knowingly driving your car without car insurance. However, you remain entitled to claim medical, rehabilitation, attendant care benefits.
  7. How will the accident affect my insurance rates?
    • If the accident is your fault, your car insurance rates may increase. If the accident is not your fault, your car insurance rates should not increase – even if you make a claim for benefits.
  8. What if the accident occurred while I was working?
    • We suggest you consult a personal injury lawyer to determine if the claim should be pursued through the insurance company or the Workplace Safety Insurance Board (WSIB).
  9. Who chooses the case manager or treatment providers?
    • The injured person is entitled to select case managers and other treatment providers. We recommend that you interview qualified health care professionals before you make a choice. Lawyers, social workers and insurers can put you in touch with these professionals.

There Are Time Limits to All Claims
How do I Know How Much Time There Is?

The law in Ontario places a number of rigid and unforgiving time restrictions on your right to pursue a claim. If you do not start a lawsuit within the time limit, it is possible that you will lose your right to pursue a claim.

The following time limits apply:

  • Motor vehicle accident:
    • Inform accident benefits insurer of accident within 7 days of accident.
    • Complete accident benefits application within 30 days of accident.
    • Mediate and sue or arbitrate against the accident benefits insurer within 2 years of a denial of a benefit.
    • Give written notice to at-fault driver within 120 days of accident.
    • Sue at-fault driver within 2 years of accident.
    • Loss or damage to vehicle – if not resolved, must sue within 1 year of accident.
  • Motor vehicle accident caused by slippery road or non-repair of road:
    • Provincial Road – sue within 2 years of accident.
    • Municipal Road – give written notice within 10 days of accident; sue within 2 years of accident.
  • Fall on a municipal (city) sidewalk:
    • Give written notice within 10 days of accident, if caused by snow or ice.
    • Sue within 2 years of the incident.
  • Accident involving provincial streetcars or trains (GO Transit, etc.):
    • Sue within 2 years of the incident.
  • Fall on provincial property:
    • Give written notice within 10 days of the incident.
    • Sue within 2 years of the incident.
  • Lawsuit against the provincial government:
    • Give 60 days notice before suing.
    • Sue within 2 years of the incident.
  • Accident and sickness insurance:
    • Check contract of insurance.
  • Fatal accidents (death):
    • Generally, you must sue within 2 years of accident (unless a shorter limitation period applies).
  • Victims of assault:
    • Sue within 2 years of assault.
  • Public authorities (OPP, municipal police, etc.):
    • Give written notice within 10 days of accident.
    • Give 60 days notice before suing.
    • Sue within 2 years of accident.
  • Medical Malpractice:
    • Sue within 2 years from the time you knew or ought to have known of the facts giving rise to malpractice.

Why is HACIO LAW Right For You?

  1. Do I really need a lawyer?
    • Seeking compensation for injuries is a complicated process. You should not make any decision without being fully aware of all your rights. We specialize in personal injury cases. We can help you understand your rights, and we can assist you with the following:
      • Early investigation of the circumstances surrounding the accident. This is very important, as witnesses move, memories fade over time, and records are not always kept.
      • Your insurance company may not advise you of all the benefits to which you are entitled. We will.
      • Your health care providers may suggest that you need services or goods for which your insurance company may not agree to pay. We will work with you and your treatment team to ensure that you obtain access to all reasonable and necessary treatment and rehabilitation services.
      • We will assist you in obtaining a fair and complete settlement of your claims.
      • Claims against someone at-fault for your injuries are processed through the legal system. This process is complicated and a lawyer is essential in order to resolve your case in your best interest. We have the resources, skill and determination to pursue your case through to trial.
  2. What should I ask my lawyer?
    • Ask us to explain the rights and obligations that you have and the claim that you may pursue. We are accessible and experienced, with a highly trained staff to assist with your case. You should ask us about our qualifications and depth of experience in handling cases like yours. Be assured, at HACIO LAW, an experienced lawyer will be available to answer all of your questions.

Personal Injury

10 Important Steps to Take When Injured
Car Accident Claims
Slip and Fall Accidents
Accident Benefits
Insurance Claims
Wrongful Death
Disability Benefit Disputes
Spinal Cord Injuries
Brain Injuries
Motorcycle Accidents
Snowmobile Accidents
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